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How did we do?

So, how did we do?

We like to think we offer the very best customer service and top quality products but, if we ever fall short of our customers’ expectations, it’s important that we know exactly where we went wrong so that we can put it right and prevent the same thing from happening again. We love to hear when we got it right too!

If you’d like to offer feedback – good or bad – there are a number of ways you can do that:

  • Contact your Business Development Manager – by email or phone – they’ll be happy to know your views. Their full contact details can be found on the industry pages
  • Use our Contact Form (below)
  • Leave a review on Trustpilot letting the world know how we did

Take a look at Step on Safety’s values and commitment to outstanding customer service

ISO 9001 Accredited

Part of our ISO 9001 accreditation is based on our commitment to meeting customer requirements. We are continually testing, inspecting, verifying, validating and monitoring the resources that we have, the products and services we deliver and the feedback we receive. The management team meet regularly to review the results of this scrutiny and make adjustments to our quality process if required. Every team at Step on Safety is held to the highest standards with training and CPD provided to ensure they have the knowledge needed to meet the quality targets.

So, when we ask ‘How did we do?’ we genuinely want to know – the good and the bad.